• Free Delivery Australia Wide
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IS DELIVERY ABOVE THE GROUND FLOOR?

if YES please understand the following.

The OH&S policy of Whiteboards & Pinboards require us to consider the health & safety of our employees when delivering and installing boards, particularly larger sizes.

Lifts

For items to be delivered above the ground floor, we need to know if the goods will fit into a lift.

There may be space WITHIN the lift but if we cannot get the item through the lift doors then that particular delivery will probably
be unable to occur.

The longest board (including the outer carton) that can go into a lift is the diagonal of the LIFT DOOR opening.

If you need a longer board that is greater than the diagonal, we can only deliver to the ground floor. Once the goods are signed for as received in good condition we do not cover any credit for damages etc thereafter.

Stairs

There are many types of stairs, this is a guide only. Please contact us on 1300 849 152 if you have any concerns about the access.

  • We will deliver up two (2) flights of stairs for boards up to 1500x900mm
  • For single flights of stairs (no turning) we should be able to deliver larger sizes
  • Such larger sizes may require more than one (1) person
  • We cannot deliver up fire escape stairs (by law stairs must be kept clear).

Important Note

We will not be responsible for any damages where boards have been moved by a third party.

What you need to do...

I have read the above requirements for delivery of my purchase and I confirm the below:

The largest board WILL fit into the lift. Please proceed with delivery or
Deliver to the GROUND floor only. We will organise delivery from this point