Shipping & Installation

Standard Delivery

Whiteboards and Pinboards offers free shipping Australia-wide on all boards up to 1800x1200mm* and on selected products! For all other products we offer fast, competitive shipping rates. We aim to dispatch all standard items within 2-4 business days, though made-to-order products can take between 5 and 20 working days to be dispatched depending on availability and manufacture time. Please see individual product pages for details.

*Free shipping excludes interactive boards, electronic copy boards, mobile boards, and some regional delivery locations. There are some remote areas where we either cannot service using our network of carriers or the cost of shipping is too high to absorb. In these cases the team will get in touch to discuss options and should none of those be acceptable we are happy to offer a refund. Please see our terms and conditions for more information. Please note, free and flat-rate shipping is to the ground-floor of the premises only. Please ensure there is adequate access for large boards to be brought inside to their intended location by you/your team.

If you have any questions regarding the delivery of your order, just give our friendly team a call on 1300 849 152 or contact us through the on-site chat service.

Premium Delivery Service

If you require a higher level of service than our standard drop and go delivery, we also offer a premium delivery service. This service is necessary if you require items delivered above ground floor, require a timed delivery, or if you cannot assist with unloading large products (two-person delivery). Let our expert team bring your items up to you rather than collecting them from the loading dock or kerbside. Due to the size of many of our products, we will generally require appropriate lift access as we cannot obstruct stairways.

Installation Service

If you don’t feel comfortable installing your items or simply don’t have the time, we can organise installation for you. The installation fee also includes our premium shipping service and includes full unload of goods, installation in desired locations, and removal of rubbish. Our installation service is available to most of our standard metropolitan shipping zones. If your delivery address falls outside the metropolitan area, please contact us to enquire about the availability of this service in your area. After you check out with the installation service selected, we will ask you to provide basic information about the installation to ensure it runs smoothly and to coordinate delivery.