We offer a fast and efficient ground-floor shipping service with flat-rates available on some products.
We aim to dispatch all standard items within 2-4 business days, though made-to-order products can take between 5 and 20 working days depending on availability and manufacture time. Please see individual product pages for details.
Do you need delivery above ground floor?
We offer a premium shipping service at additional cost. Let our expert team bring your items up to you rather than collecting them from the loading dock or kerbside. Due to the size of many of our products, we will generally require appropriate lift access as we cannot obstruct stairways.
Installation
If you don’t feel comfortable installing your items or simply don’t have the time, we can organise installation for you at an additional cost. After you check out, we will ask you to provide basic information about the installation to ensure it runs smoothly. The installation fee also includes our premium shipping service. Installation is available in most standard metropolitan area; if your delivery address falls outside a metropolitan area, please contact our team to enquire about installation availability in your area.
*Our standard shipping service is to the ground-floor of the premises only. There are some remote areas we cannot ship to or the cost is too high to absorb. In these cases, the team will get in touch to discuss options and should none of those be acceptable we are happy to offer a refund. Please see our terms and conditions for more information.
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